At Jecknex Store, we aim to deliver your orders efficiently and securely. All orders are processed and shipped with care to ensure that you receive your products on time and in perfect condition.
Order Processing and Handling
- Order Cutoff Time: 12:00 PM (GMT +08:00) Pacific Standard Time
- Handling Time: 2–3 Business Days (Monday to Friday)
- Orders placed after the cutoff time will begin processing on the next business day.
Shipping Methods and Estimated Delivery
We offer both Free Standard Shipping and Expedited Shipping options.
Free Standard Shipping
- Processing & Manufacturing Time: 10–12 Business Days
- Shipping Time: 3–5 Business Days
- Total Estimated Delivery: 13–17 Business Days
Expedited Shipping
- Processing & Manufacturing Time: 6–8 Business Days
- Shipping Time: 3–5 Business Days
- Total Estimated Delivery: 9–13 Business Days
Please note that during high-demand seasons, holidays, or unexpected circumstances, delivery times may vary slightly.
Shipping Charges
- Free Shipping: Available for orders within the USA, UK, and Canada.
- International Shipping: A flat rate of $30 USD applies to all other countries.
- Expedited Shipping: An additional $30 USD fee applies.
- Remote Areas: Addresses located in remote or hard-to-reach regions may incur an extra $30 USD surcharge.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your shipment’s progress in real time.
Shipping Delays
Jecknex Store is not responsible for delays caused by customs clearance processes, weather conditions, or unforeseen courier issues. However, we will do our best to assist you if your shipment is delayed.
Customs Duties and Taxes
International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and are not included in our product or shipping prices.
Contact Us
For any questions or support related to shipping or delivery, please contact our customer service team.
📧 Email: support@jecknex.store
📞 Phone: +1 520 683 1144
🏢 Business Hours: Monday – Saturday | 09:00 AM – 06:00 PM (EST)